In general, you can visit Gravitant® on the Internet without telling us who you are and without giving any personal information about yourself. There are times, however, when we may need information from you.
You may choose to give us personal information in a variety of situations. For example, you may want to give us information, such as your name and address or e-mail id, to correspond with you when you request quotes, services, support, or information. You may give us a description of your education and work experience in connection with a job opening at Gravitant® that you wish to be considered for. We intend to let you know how we will use such information before we collect it from you; if you tell us that you do not want us to use this information to make further contact with you beyond fulfilling your requests, we will respect your wishes.
The following paragraphs describe in more detail how Gravitant® may use your personal information and with whom we may share it.
Fulfilling Your Transaction Request
If you request something from Gravitant’s Web Site, for example, a product or service, a callback, or specific marketing materials, we will use the information you provide to fulfill your request. To help us do this, we may share information, with others, for instance, shipping companies and postal authorities involved in fulfillment.
The information you provide to Gravitant® on its Web Site may also be used by Gravitant® and selected third parties for marketing purposes. Before we use it, however, we will offer you the opportunity to choose whether or not to have your information used in this way.
In connection with a job application or inquiry, whether advertised on Gravitant’s Web Site or otherwise, you may provide us with information about yourself, such as a resume or curriculum vitae. We may use this information for the purpose of employment consideration or your inquiry. Except where you tell us not to, we will keep the information for future consideration.
Information Security and Quality
We intend to protect your personal information and to maintain its quality. We implement appropriate measures and processes, such as using encryption when transmitting certain sensitive information, to help us to keep your information secure and to maintain its quality.
From time to time we may supplement information you give us via our Web Site with information from other sources, such as information validating your address or other available information about businesses. This is to help us maintain the accuracy of the information we collect and to help us provide a better service.
Use of Suppliers
In some cases Gravitant® uses suppliers to collect, use, analyze and otherwise process information on its behalf. It is Gravitant's practice to require such suppliers to handle information in a manner consistent with Gravitant's policies.
We sometimes collect non-identifiable information from visits to our Web Sites to help us provide better customer service. For example, we keep track of the domains from which people visit, and we also measure visitor activity on Gravitant’s Web Site, but we do so in ways that keep the information non-identifiable. This information is sometimes known as "click stream data." Gravitant® or others on Gravitant's behalf may use this data to analyze trends and statistics and to help us provide better customer service.
Also, when we collect personal data from you in a transaction, we may extract some information about that transaction in an non-identifiable format and combine it with other non-identifiable information such as click stream data. This information is used and analyzed only at an aggregate level to help us understand trends and patterns. This information is not reviewed at an individual level. If you do not want your transaction details used in this manner you can disable your cookies.
Service Quality Monitoring
Certain Web transactions may also involve you calling us or our calling you. Please be aware that it is Gravitant's general practice to monitor and in some cases record such calls for staff training or quality assurance purposes.
Disclosures Required By Law
Please be aware that in certain circumstances, it is possible that personal information may be subject to disclosure pursuant to judicial or other government subpoenas, warrants, or orders.
Technology will increasingly help give you more control over your personal information. It will also help organizations to manage their privacy practices and policies. As an information technology provider, Gravitant® actively supports the development of privacy technologies to help achieve these goals and to help create greater trust and confidence in the way personal information is handled.
Other products and services are available which can assist you with the control of your personal information while navigating the Web. See http://www.privacyalliance.org/resources/rulesntools.shtml for an overview of many privacy-related tools. Please note that Gravitant® has not formally evaluated these tools.
Links To Non-Gravitant Web Sites
Gravitant’s Web Site may contain links to other Web sites. Gravitant® is not responsible for the privacy practices or the content of those other Web sites.
Notification of Changes
This privacy statement was last updated on 4/17/08. A notice will be posted on our Web Site home page for 30 days whenever this privacy statement is changed in a material way.
Privacy Questions and Access
. You can also contact us at this address if you have a question about Gravitant's handling of your information.
If you become aware the information is incorrect and you would like us to correct it, contact us at
. Before Gravitant® is able to provide you with any information or correct any inaccuracies, however, we may ask you to verify your identity and to provide other details to help us to respond to your request. We will endeavor to respond within an appropriate timeframe.